Welcome to Hey Mamma!
Hey Mamma is a dedicated online platform where you can explore our unique collections, learn about our brand values, and shop for safe, stylish, and comfortable clothing for your little ones. The following Terms and Conditions outline the rules and regulations for using our website (“Platform”) and accessing our services. By visiting or making purchases on our Platform, you agree to adhere to these Terms and Conditions. If you do not agree, please refrain from using our Platform.
Eligibility
Our Platform and services are available to individuals who can form legally binding contracts. By using the Platform, you confirm that you are at least 18 years old or using it under adult supervision.
Platform Use
By accessing our Platform, you agree to:
- Use it for lawful purposes only.
- Provide true and accurate information when creating an account or making purchases.
- Refrain from modifying, distributing, or interfering with any content on the Platform.
We reserve the right to monitor usage to ensure compliance and may suspend accounts in case of any violations.
Privacy Practices
We value your privacy. Our Privacy Policy governs how we collect, store, and protect your data. By using our Platform, you consent to the practices outlined in our Privacy Policy, which we update periodically to reflect changes in privacy laws.
Account Responsibility
You are responsible for maintaining the confidentiality of your account details, including your password. Any activity on your account is your responsibility. Please contact us immediately if you suspect unauthorized access to your account.
Content and User Submissions
By sharing content (like reviews or images) on our Platform, you grant Hey Mamma a worldwide, royalty-free license to use, reproduce, and display your content across our website and social media channels. We reserve the right to remove inappropriate or offensive content.
Product Information and Availability
Hey Mamma strives to provide accurate product descriptions and pricing. However, errors may occur. We reserve the right to correct inaccuracies, including updating product prices before processing your order if necessary.
Title to Products
Ownership of products remains with Hey Mamma until full payment is received and the products are shipped to you.
Shipping and Delivery
- Shipping Fees: A nominal shipping fee may be charged for orders under a specified amount.
- Delivery Timeline: Estimated delivery times are 4-10 days, subject to location and unforeseen delays.
- Order Tracking: A tracking number will be provided once your order is shipped.
For further details, refer to our Shipping Policy.
Returns & Refunds
Hey Mamma does not accept returns on delivered products. Refunds for cancellations are processed within 3-7 business days once approved.
Intellectual Property
All content on the Platform, including logos, images, and trademarks, is owned by Hey Mamma and protected by copyright laws. Unauthorized use or duplication of our intellectual property is prohibited.
Limitation of Liability
Hey Mamma shall not be liable for any direct, indirect, or incidental damages arising from your use of our Platform or services. Our liability is limited to the maximum extent permitted by law.
Governing Law
All terms and conditions are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of courts in [your city/state in India].
Changes to Terms
Hey Mamma reserves the right to update these Terms and Conditions at any time. Continued use of the Platform after any changes indicates your acceptance of the updated Terms.
Contact Us
For any questions about these Terms or assistance with our Platform, please reach out at support@heymamma.com.